FAQ

Ordering from the online shop:

Our pre-designed cookie boxes are available to purchase through our online store. There are a range of colours and extras available to personalise the order to you or the recipient. Before payment is taken, you will be required to select either postage or collection and the date you want to ship/collect your order.

Shipping / Christmas timeframes:

The date you select at check-out is the date you would like your cookies to arrive by. We do everything we can to ensure that your cookies arrive on or before the date you select. 

An Post are currently experiencing delays with their standard postal service due to high volumes of online shopping with the current lockdown and in the lead up to Christmas. At checkout you have the option to select standard shipping for €7 (currently 3-4 days) or express postage for €11 (usually next day, 2 days max). 

If your cookies are for a specific event, we recommend allowing an extra day or two to allow for any postage delays. If you have any queries, please contact us at hello@crumb.ie and we’d be happy to help!

Where are you located for Pick-up?

Crumb operates out of Tang Cafe on Abbey Street Lower, Dublin 1. 

Minimum order?

A minimum order of 6 can be purchased through our pre-designed cookie shop.

For custom orders, a minimum order of 12 cookies is required.

What flavour are Crumb Cookies?

Crumb cookies are a delicious vanilla shortbread and are topped with a thin layer of vanilla fondant. 

How long will my cookies last?

Crumb cookies are best enjoyed fresh the week of delivery. If kept in their original packaging they will last up to 3 weeks if stored in an airtight container in a cool, dark place and not refrigerated.

Gluten free or vegan?

We’re working on it, watch this space!

Ingredients:

Flour, Butter, Sugar, Vanilla, Fondant. 

Contains Gluten & Dairy. May contain traces of nuts. 

Crumb operates out of a small kitchen that comes into contact with all allergens, and therefore our cookies may not be suitable for anyone with a serious allergy.

 

For further information about our product, please email us at

hello@crumb.ie